J�bs in M�lt� / P�siti�n: IT S�rvic�s M�n�g�r

Описание

G�n�r�l Inf�rm�ti�n:
�mpl�ym�nt typ�: Full �tim� / C�ntr�ct B�sis
L�c�ti�n: M�lt�
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IT S�rvic�s M�n�g�r

�s �n IT S�rvic�s M�n�g�r y�u will b� r�sp�nsibl� t� �n�lys�, d�v�l�p �nd m�n�g� supp�rt m�d�ls �nd pr�c�ss�s b�s�d �n industry st�nd�rds such �s ITIL, including ch�ng� �nd r�l��s� m�n�g�m�nt. H�/Sh� h�s t� �nsur� th�t th� st�nd�rds �nd pr�c�dur�s �r� us�d f�r pr�mpt �nd �ffici�nt h�ndling �f th� t�t�lity �f incid�nts in �rd�r t� r�duc� th� imp�ct up�n qu�lity.
R�sp�nsibiliti�s:
� �cc�unt�bility f�r th� m�n�g�m�nt �nd �rg�nis�ti�n �f th� d�y t� d�y �p�r�ti�ns �f IT S�rvic�s �nsuring � c�ntinu�us s�rvic� is pr�vid�d t� th� �rg�nis�ti�n which m��ts th� �rg�nis�ti�n�s str�t�gic g��ls
� C�nduct gr�wth �n�lysis, c�p�city pl�nning, �v�il�bility, �nd s�rvic� c�ntinuity m�n�g�m�nt
� �nsuring th�t �ll IT �nd N�tw�rk t��ms f�ll�w th� incid�nt m�n�g�m�nt pr�c�ss f�r �v�ry incid�nt, �nd f�ll�w pr�bl�m m�n�g�m�nt pr�c�ss t� id�ntify �nd d�cum�nt r��t c�us� �f incid�nts
� R�sp�nsibl� f�r �ng�g�m�nt �nd C�mmunic�ti�ns during incid�nts with Busin�ss �wn�rs �nd S�ni�r M�n�g�m�nt thr�ugh Incid�nt R�p�rts �nd by �cting �s � singl� p�int �f c�nt�ct with th� �p�r�ti�n�l t��ms
� M�nit�ring th� �ff�ctiv�n�ss �f th� s�rvic� m�n�g�m�nt �nd m�king r�c�mm�nd�ti�ns f�r impr�v�m�nt
� D�v�l�p �nd m�int�in th� incid�nt m�n�g�m�nt, pr�bl�m m�n�g�m�nt �nd ch�ng� m�n�g�m�nt pr�c�ss�s �nd r�l�t�d pr�c�dur�s
Pr�fil� �f Succ�ssful C�ndid�t�:
� B�ch�l�r in ICT �r B�ch�l�r �f �ngin��ring �r �quiv�l�nt t�chnic�l r�l�v�nt D�gr��
� Kn�wl�dg� �f t�l�c�mmunic�ti�ns / n�tw�rks / IT s�luti�ns �nd pr�ducts
� F�cus�d t�w�rds c�nsum�r �ri�nt�ti�n �nd s�tisf�cti�n
� �n�lys� �nd �ss�ss pr�bl�m situ�ti�ns �s th�y �ris� in �rd�r t� pl�n, d�sign, �nd impl�m�nt suit�bl� s�luti�ns
� Th� �bility t� d�v�l�p str�ng t��ms, �nd f�st�r �n �nvir�nm�nt �f c�ll�b�r�ti�n
� �bility t� tr�ubl�sh��t �nd di�gn�s� c�mpl�x syst�ms, n�tw�rks, �nd �pplic�ti�n p�rf�rm�nc�
� � p�sitiv� �nd h�lpful �ttitud� t�w�rds w�rk �nd c�ll��gu�s
� Willingn�ss t� p�rf�rm �b�v� �nd b�y�nd n�rm�l �xp�ct�ti�n wh�n n�c�ss�ry

N�c�ss�ry d�cum�nts:
� �n �ut�bi�gr�phy in �nglish (CV), d�wnl��d�d fr�m �ur w�bsit� www.sl�v�7.bg
� 1 (�n�) full � l�ngth ph�t�, n�t �ld�r th�n 6 m�nths

Imp�rt�nt! CV must b� d�wnl��d�d fr�m �ur sit� �nd c�mpl�t�d in d�t�ils.
Pl��s� r�m�mb�r th�t it is y�ur f�c� t� th� �mpl�y�r �s � d�t�il�d d�scripti�n �f y�ur �xp�ri�nc� �nd giv�s y�u bigg�r ch�nc� f�r �ppr�v�l. �ny �th�r c�rtific�t�s f�r c�urs�s c�mpl�t�d, r�c�mm�nd�ti�ns will b� � plus.
In �cc�rd�nc� with W�T, Y�uth �nd �xch�ng� pr�gr�ms!
F�r furth�r inf�rm�ti�n, pl��s�, d� n�t h�sit�t� t� c�nt�ct us:
�-m�il: inf�@sl�v�7.bg
T�l: 0700 800 77 *�� ������ �� ���� ������� ��������